Clinical Coordinator Vacancy - Validium
Posted in General
This role involves being the first point of contact for any client wanting to engage with the EAP service.
Answering calls from clients ringing in to use their EAP.
Setting up client records.
Transferring clients through to the appropriate service.
Organising a call back if unable to transfer the call.
Scheduling /rescheduling counselling appointments for clients.
Contacting affiliate counsellors to refer clients for face to face counselling.
Processing Management Referral forms for counsellors to contact clients directly.
February 08, 2019